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Set up Client Management Console

Your step by step guide to setting up Telemetry for your Firm

Michael Rodriguez avatar
Written by Michael Rodriguez
Updated over 6 months ago

Setting up Telemetry for your financial firm can be done in as little as 15 minutes. Watch the video for a quick overview, then follow the steps below.

1. Create your company account

If you've already created your login, skip this section and move to step 2 below

  • Go to https://app.telemetry.fi/ and create your account using your work email and preferred password. A verification email will be sent.

  • Open the email from [email protected] to verify your email address. Please click the "Confirm Emil" button and enter the provided temporary password

    • Can't find the email? Check your spam or junk folder for an email from [email protected]. If there, please add to your contacts to avoid future delivery issues.

  • Complete your account information. Please be sure to do the following

    • Under Account Type - Select "Accounting Firm Serving Multiple Clients"

    • Add a valid mobile phone number that can receive text messages for 2FA security authentication

  • Tip! You can always edit your information later via the Profile icon in the lower left hand corner

2. Set up your account billing (Admins only)

  • Add your preferred credit card information when prompted

    • Your credit card will not be charged unless you add 2 or more Bookkeeper or Advisor subscriptions. The 1st client for each is FREE forever.

    • How will you be charged?

      • Telemetry puts you in control to add or remove subscriptions monthly.

      • You are billed starting with your second Bookkeeper or Advisor client subscription

      • You can upgrade or downgrade clients any time

      • Charges will be calculated by each client's subscription on the last day of each month

      • Pricing gets cheaper as more clients are added

  • You can always edit your billing preferences through the settings icon in the lower left hand and selecting "Billing"

3. Set up your Profile

  • Once logged into the client management console, click the profile icon in the lower left corner of the navigation

  • Select "My Profile"

  • Complete all fields and click "Update Settings"

  • Note that this information will appear as part of your company branding for your clients in Telemetry website and email

  • Return to the homepage using the home icon in the upper left navigation

4. Add your company branding

  • Once logged into the client management console, click settings (gear icon) in the lower left corner of the navigation

  • Select "Display Preferences"

  • Complete all fields and click "Update Settings"

  • Your branding will now appear for clients in Telemetry website and emails

  • Return to the homepage using the home icon in the upper left navigation

5. Add your employees

  • Once logged into the client management console, click on the Team icon in the upper left of the navigation

  • Add the email(s) of the team member(s) you want to add and select their permissions

    • Admins will have access to all client orgs and can add additional users

    • Members will only have access to the client orgs you add them too

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