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Set up Telemetry for your Clients

Setting up Telemetry for your clients or business can be done in as little as 15 minutes

Michael Rodriguez avatar
Written by Michael Rodriguez
Updated over 6 months ago

Setting up Telemetry for your clients or business can be done in as little as 15 minutes. Follow the steps below:

1. Create your client org

  • Log into the Client Management Console

  • Click "Add Organization" button at the bottom of the Organizations list

    • Step 1 - Add the organization name / client name

    • Step 2 - Choose subscription type. If your firm is on a custom plan you do not need to choose a subscription type

    • Step 3 - Optionally add an email for the admin at the client. Note this will send them an invite to the new organization. If you would prefer to do that after setting up the org, you can come back to add them after

  • Click "Add" to create the client org

    • You will be the owner of the added account. To add another firm employee, click the three dot menu next to the client name, select "Add Another Internal Owner", then set which you want to be the Main Contact

2. Connect your ERP

  • Click the "Connect an ERP" button next to your client org name

  • Click "Get Started" on the new screen

  • Select your ERP and log in on the followup screen

  • ERP connections may take some time to sync all data. We will notify you via email when the process finishes. In the meantime, please watch the video to learn more about all the capabilities you can take advantage of in Telemetry

  • Once the ERP is connected and the sync has finished, you can now use Insights

3. Create your first custom plan

  • You can watch a video explaining the full process here

  • Open your existing spreadsheet plan. Telemetry accepts projections in MS Excel or Google Sheet models.

  • Install the spreadsheet plugin. Download and follow the software installation instructions

    • Excel can be downloaded here

    • Google can be downloaded here

  • Map your P&L to your ERP using the Connect tab in the plug ins

    • You can watch a video explaining the full process here

  • Once complete, publish your spreadsheet plan from the plugin

4. Add your target / budget

  • Any version of any plan that has been published to Telemetry from a spreadsheet, can be set as a target / budget

  • To do so

    • Open the plan on the Telemetry Website at https://app.telemetry.fi

    • Click on the Versions destination in the plan sub navigation

    • Click the toggle under "Set as Target" next to the plan version you want to set

    • Click the three dot menu to give it a more memorable name

    • Review the Targets configured under the Plan settings

      • Setting as "Default" will automatically load that target for any comparisons such as the variance table

  • Note that Targets from any plan can be used as comparisons to other plans when activated in the plan settings

5. Configure month close preferences in Global Settings

  • When viewing your plans, Telemetry can either update your months in progress with actuals in real time, or continue to show projected until you finalize and publish your plan from Excel or Google Sheets

  • To update these settings go to the "General Settings" page by clicking the gear icon in the lower left corner of the global navigation

6. Invite your clients

  • Finally, with the plan now set up, it's time to add your client employees to Telemetry

  • You can add Admins or Members from the global user management destination by clicking the gear icon in the lower left corner of the global navigation

    • Admins will have access to all plans plus the ability to edits and publish plans in spreadsheets, add/remove users, add/remove plans, manage data integrations and access the Insights dashboard to explore all data

    • Members will only have the ability to access plans you have assigned to them. They must be added to plans individually after this step

  • You can include each Member as an Owner or Viewer to plans using the share function on a plan or sub plan. Click the plus button in the upper right of plan and sub plan views to invite members

    • Owners can manage the plan settings and add new users to the plans

    • Viewers can only access the plan with no management capabilities

Congrats! You've given your clients the gift of incredible knowledge with Telemetry.

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